We accept bank cards (Visa, Mastercard), Apple Pay, Google Pay, PayPal.

Yes! All orders are shipped within 24 hours from our warehouse in France. Delivery times are 2 to 5 business days for mainland France.

We deliver to Europe, North America and several other countries. Shipping costs and delivery times vary depending on the destination.

Each case, capsule, or protective cover is designed for a specific model (Ledger Nano X, Trezor Safe 3, Ellipal Titan, etc.). Be sure to check compatibility in the product description.

Yes, we only sell genuine NeoWalt products or specially designed accessories. The wallets themselves come directly from the official manufacturers.

A soft, dry cloth is all you need. Avoid using solvents and water on leather cases or metal parts.

Contact our support team within 14 days with supporting photos. We offer exchange or refund depending on the situation.

Yes, you have 14 days after receipt to exercise your right of withdrawal (excluding personalized or used products).

Absolutely. All wallets are sealed and shipped in their official packaging. We always recommend initializing the wallet yourself upon first use.

Yes, we regularly offer bundles (case + capsule, or buy 2 accessories and get the 3rd at 20% off). Subscribe to our newsletter so you don't miss out.